Perform Windows Updates
Learn how to run your Windows Updates. Most likely your computer is set to update automatically, but it's a good idea to run an update manually from time to time. This is your number one way of keeping viruses and other baddies off of your computer!
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Saving in Microsoft Word
Learn how to save your files in Microsoft word, and feel confident you can find them again.
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Creating a folder in Microsoft Word
Learn how to create files so you can organize your Microsoft Word files.
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Sometimes Windows can be slow shutting down. If you tried to shut down your computer normally (from the Start Menu) you should wait at least 30 minutes before forcing it to quit. Many times Windows needs to do important updates while shutting down. Interupting these updates can cause problems down the road.

Here are 2 ways to force your computer to shut down when it won't shut down normally. These should only be used when your computer will not shut down normally, or if your computer is "frozen" for more than 15 minutes.

• First, try pressing the CTRL key, Alt key and Delete key all at the same time. All of them need to be held down at the same time. This will open a menu:
  
  
  
  Click "Shut Down" from the top menu, slide the mouse pointer down to "Turn Off" and click. Your computer should now start to shut down, and eventually power off.
  
  
• If that didn't work, hold the power button down until computer shuts off. If this is necessary we recommend that you wait 60 seconds before restarting so that your computer can reset.

Many times you might receive an email, but not be able to see the contents of the email. If you look closely, you may notice an attachment called winmail.dat.

This happens because the sender is using Microsoft Outlook as their email program, and are using Rich Text Format to create an email with special fonts, colors or formatting.Unfortunately, these emails will only work for receipients using Microsoft Outlook. 

Users of Outlook Express, Eudora, Netscape Messenger, Hotmail, and other email programs will receive the attachment called winmail.dat with the email, but not be able to see the contents.

This problem can only be solved by the sender of the email.

• If people are having trouble opening your email follow the instructions below.
• If someone you correspond with frequently sends you emails that you can't open, send them the instructions below.

This will set your default sending method to Plain Text, which will lose your special formatting options with fonts, colors, etc. However everyone, no matter what email program they are using, will now be able to receive your email with no problems.